Customer Experience Agent - REMOTE

Madison, Wisconsin (United States) Looking for an opportunity to work remotely while developing valuable communication and client-service skills? We're currently adding motivated individuals to our growing virtual team. Previous experience is not required. New team members receive training, ongoing guidance, and access to experienced mentors throughout the onboarding process. What Your Day Will Look Like You'll communicate with individuals who are interested in learning more about available benefit and coverage options. Your role will involve providing information, answering questions, assisting clients through the process, and following up when additional support is needed. You'll also keep client information organized and ensure each interaction is handled professionally. What We Provide Fully remote work environment Training provided from the beginning Continued coaching and mentorship Flexible scheduling options Weekly earning opportunities Performance-based incentives Professional development Opportunities for long-term advancement Who We're Looking For We're interested in people who are comfortable communicating with others and can stay productive while working independently. Successful candidates should have: Clear and professional communication skills A dependable and positive attitude Strong organizational skills Willingness to learn and receive coaching Basic computer proficiency Ability to manage time effectively in a remote environment Remote Work Requirements You'll need a computer or laptop, dependable internet access, and a professional environment where you can communicate with clients virtually. Applicants must also be legally authorized to work in the United States. No previous industry experience is necessary. If you're motivated to learn, comfortable working with people, and interested in building your skills in a remote environment, we encourage you to apply.