CSR - Work From Home

San Diego, California (United States) We are looking for motivated individuals to join a growing remote team dedicated to helping families understand and access available benefit options. This opportunity is a good fit for someone who enjoys working with people, communicating clearly, staying organized, and building a long-term career from home. You will be speaking with clients who have requested information, helping them schedule virtual appointments, reviewing available programs, answering questions, and supporting them through a simple online process. Full training is provided, along with ongoing mentorship and team support. Previous experience is not required. Responsibilities Reach out to clients who have requested information Book and confirm virtual appointments Review benefit options through phone or video meetings Explain information in a clear, simple, and professional way Answer client questions and provide helpful support Assist with digital forms and account updates Maintain accurate records and follow-up notes Build strong relationships with clients Participate in training, coaching, and team development Work remotely using phone, video, and online tools What We Provide 100% remote work-from-home opportunity Flexible scheduling options No cold calling Full training provided One-on-one mentorship and support Full benefits package Weekly pay structure Bonus and incentive opportunities Career advancement potential Leadership development Supportive team environment Long-term growth opportunities Ideal Candidate Strong communication skills Positive and professional attitude Self-motivated and dependable Coachable and willing to learn Comfortable working independently from home Basic computer skills Organized and consistent Able to follow a structured process Customer service, sales, or client support experience is an asset but not required Must be legally authorized to work in the US This is a strong fit for someone looking for a remote opportunity with flexibility, training, full benefits, mentorship, and the ability to grow within a supportive team.