Chief of Staff

Role OverviewThe Chief of Staff/Founders Office role works directly with the CEO to drive strategy, planning, reviews, cross-functional program management, and new initiatives with BukuWarung across markets, products or organization focused. Role Overview The Chief of Staff/Founders Office role works directly with the CEO to drive strategy, planning, reviews, cross-functional program management, and new initiatives with BukuWarung across markets, products or organization focused. We believe that the winners in the future will be AI native - operating at a speed and lean headcount that was previously impossible. This role will sit at the centre of how BukuWarung will design the Operating System and Information Architecture that enables us to execute faster and better on outcomes and decisions. This role will sit at the centre of how the company sets priorities and delivers on them, with a focus on key functions (Marketing, Finance & People). Key metrics that the individual will be measured on are 1) Time to market of our products and 2) Revenue per employee. Key Responsibilities 1. Designing The Company Operating System (Planning, Info Architecture & Reviews) Design and run the company-wide operating cadence with CEO: Strategy sessions with Management & Leaders: Define the Why, What and How of the companys path for the next 2 and 5 years. Own the structure and execution of these sessions. Bi-Annual Planning sessions: Own the planning sessions to make sure everyone is aligned with the timeline and deliverables. Hold leaders accountable on quality of outcomes, run the planning efficiently and conduct feedback sessions to improve the quality of planning. Be actively involved in identifying interdependencies between business, product and functions, to call out risks of execution failure. Monthly Reviews: Ensure that priorities are aligned during planning and are being met through rigorous monthly reviews. Work with leaders pre and post the review sessions, to make sure expectations are met. Information Architecture: Design and implement the organization's information architecture to ensure knowledge flows efficiently and leaders have the data they need to decide quickly. This will be all the documentation generated by the company across all functions - building the context layer that enables agents to operate. Efficiency Metrics: Establish and track company-wide benchmarks to make sure that we are meeting org goals to deliver business goals. 2. AI Adoption and Functional Gaps AI-First Transition: Work directly with the CEO on driving AI adoption across every function of the company. Build first principles approach of problem solving and escalation in each function so that we maintain high productivity thresholds. Conceptualize and implement the agent framework for the organization, including building and deploying AI agents to automate workflows. Identifying Gaps: Work with functional leads to identify gaps in processes or team culture and solve hard problems that don't have a clear home. Ensure that individual functional efficiency is consistently high, repeatedly. Culture of Execution: Foster a culture that moves at high velocity, diagnosing bottlenecks in decision-making or tooling and fixing them at the root. 3. Critical Projects & Success Metrics Launch & Scale: Act as the central owner for mission-critical projects, such as launching a new product, entering a new market, or managing large-scale company changes. Success Measurement: Your success in this role will be measured primarily by two key metrics: Time-to-Market (for key launches) and Revenue per Employee (as a measure of organizational efficiency). Cross-Functional Unblocking: Be responsible for identifying cross dependencies early and removing them through alignment among leaders to meet committed deadlines. 4. People, Talent & Culture High-Stakes Hiring: Go deep on the hiring process for leadership and key roles to ensure we are closing the right talent for our next