Associate Instructor

Headquarters: Remote Canada | East Coast Canada BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role The Associate Instructor is a junior instructional role within BeyondTrust University, designed to develop foundational skills in technical training delivery and course support. Working closely with senior Instructors and the broader Education team, the Associate Instructor learns the tools, platforms, and product knowledge needed to contribute effectively to training delivery while building proficiency in learner engagement and curriculum support. This role is designed to develop individuals toward the instructor role and, longer term, into Senior Instructor positions based on capability growth and performance. What You’ll Do Training Delivery Support Shadow and co-teach courses with more experienced Instructors, progressively taking on greater delivery responsibility as proficiency develops. Support the delivery of training to customers, partners, and employees under the guidance of Senior Instructors. Learner Engagement & Feedback Assist in assessing individual and group training needs for assigned courses. Gather and consolidate post-session feedback to support continuous improvement of training content and delivery. Build working relationships with learners and stakeholders by providing reliable, professional support. Learning & Development Actively build knowledge of BeyondTrust software product lines and underlying technical concepts. Proactively use other knowledge channels such as KB articles, Teams chats, and technical documentation. Learn and apply team processes, instructional tools, and delivery platforms (e.g., Zoom, Teams, LMS). Seek coaching and feedback from Senior Instructors to accelerate skill development. What You’ll Bring Bachelor's degree or international equivalent, or equivalent combination of education and relevant experience. 0–2 years of professional experience, including internships, co-op placements, academic teaching roles, or applicable project experience. Strong communication and interpersonal skills, with comfort presenting or facilitating in front of groups. Willingness and ability to learn technical concepts and enablement tools at pace. Strong organizational skills and attention to detail. Comfort working in a fast-paced, evolving environment. Nice To Have Internship, co-op, or academic experience in training, education, or instructional facilitation. Exposure to software, SaaS, or cybersecurity environments. Familiarity with IT principles, networking, or technical subject matter. Experience with virtual delivery tools such as Zoom, Teams, or similar platforms. Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We