Associate Director, Communications

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role 1. Corporate Reputation & Strategic Narrative Lead the development and execution of Kyndryl Japan's communications strategy to strengthen corporate reputation and support Japan business priorities in alignment with Global Corporate Affairs objectives. Develop and drive strategic narratives that clearly articulate Kyndryl's value proposition, market differentiation, and leadership position in Japan. Identify emerging trends, industry developments, and market opportunities to proactively shape communications strategies and stakeholder perceptions. Ensure consistency and strategic alignment of messaging across all communications channels. Partner with business leaders and SMEs (subject matter experts) to identify and develop stories that reinforce Kyndryl's market position and thought leadership. Lead integrated thought leadership initiatives that strengthen Kyndryl's reputation and support business growth across priority industries and technologies. Use data, market insights, and stakeholder feedback to evaluate communications effectiveness and continuously optimize communications strategies. 2. Executive Positioning & Stakeholder Engagement Partner with Kyndryl Japan executives to provide strategic communications counsel on positioning, visibility, thought leadership, and reputational considerations. Drive executive visibility programs that elevate the profile of Kyndryl Japan leaders across media, and other external and internal forums. Lead the development of executive communications materials, including briefing documents, talking points, Q&A, and presentation content. Partner closely with Global Corporate Affairs and business leaders to ensure communications activities are aligned with broader business priorities. Build and maintain strong relationships with priority media that support Kyndryl's reputation and business goals. 3. Integrated Communications, Agency Management & Crisis Communications Develop and lead integrated communications plans that align external communications, thought leadership, and public affairs activities to maximize business impact and stakeholder engagement. Lead and manage Kyndryl Japan's public relations agency partnership, providing strategic direction, establishing priorities, and ensuring high-quality execution and measurable outcomes. Direct earned media strategies that increase Kyndryl's visibility and influence across technology, business, and mainstream media. Manage communications planning and response activities for issues and crisis situations that may affect Kyndryl's reputation, ensuring effective stakeholder communications. Establish and manage communications measurement frameworks to assess performance, demonstrate impact, and inform future communications strategies. 4 . Government Affairs and Policy Support - Coordination and Execution Support the execution of Japan's Government Affairs activities by aligning global Government Affairs priorities with local business and stakeholder requirements. Manage Kyndryl's government affairs agency in Japan, providing strategic direction, coordinating priorities, and ensuring high-quality execution. Serve as a liaison between Government Affairs, Policy, and the agency to ensure appropriate alignment on policy-related initiatives and reputational considerations. Support an effective operating cadence across Government Affairs & Policy, and the Government Affairs agency to proactively monitor policy developments and