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Installed Base Sales Manager, Asia Pacific Region

Develop post-installation customer care strategies to boost revenue growth

As the Installed Base Sales Manager for the APAC region, you will lead initiatives for post-installation customer care, focusing on renewing service contracts and implementing product life cycle management. Your efforts will directly contribute to revenue and profitability growth across various markets in Asia Pacific, ensuring customer satisfaction and business development.

Why This Role?

Direct impact on revenue growth and customer satisfaction in a dynamic market

Key Responsibilities

  • Lead the renewal of service contracts for installed products
  • Implement warranty conversion plans to enhance customer value
  • Develop product life cycle management initiatives for revenue growth
  • Collaborate with distributors to maximize market opportunities

Requirements

  • Experience in sales management or customer care
  • Strong understanding of service contracts and warranty processes
  • Ability to develop and implement business strategies
  • Familiarity with the APAC market dynamics

Required Skills

sales-managementcontract-managementcustomer-serviceproduct-lifecycle-managementbusiness-developmentsales managementcustomer carebusiness developmentstrategic planning

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

Installed Base SalesAPAC regioncustomer careservice contractsbusiness opportunities
View Original Description from Adzuna

Original description from Adzuna

Summary: Installed Base (IB) Sales Manager, APAC leads commercial post-installation customer care and business opportunity development including renewal of service contracts, warranty conversion plans and implementation of product life cycle management initiatives in direct and distributor markets in APAC focusing on revenue and profitability growth of products, software, and services. The work location can be in Thailand, Philippines, Indonesia, Malaysia, Vietnam or Singapore Reporting to: Act…

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Remote-friendly · fits your timezone
Source
Adzuna
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
mid
PostedNew
Jul 1, 2026

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