Implementation Specialist
Guide clients through onboarding with tailored solutions and training
As an Implementation Specialist at Submittable, you will partner with clients to analyze their existing workflows and translate them into effective solutions within the Submittable platform. You will deliver tailored software training and consultative support to ensure customers are set up for success. This role involves guiding clients through onboarding by providing process expertise and ongoing support to help them maximize the platform’s i...
Why This Role?
Contribute to meaningful change by helping organizations accelerate their social impact through technology
Key Responsibilities
- Partner with clients to analyze existing workflows and translate them into Submittable solutions
- Deliver tailored software training to clients during onboarding
- Provide consultative support to ensure customers are set up for success
- Guide clients through onboarding with process expertise and tailored solutions
- Empower clients to get the most out of the Submittable platform
Requirements
- Software training experience
- Process expertise
- Consultative support skills
- Client-facing communication abilities
- Ability to translate workflows into software solutions
Required Skills
Keywords
View Original Description from RemoteOK
Original description from RemoteOK
At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. We are looking for an Implementation Specialist to join our Professional Services team at Submittable. This role serves as a trusted advisor to our clients, blending software training, process expertise, and consultative support to ensure every customer is set up for success. You will play a critical role in guiding clients through onboarding by delivering tailored solutions and training that empower them to get the most out of the Submittable platform. This is a full-time position that reports to the Director of Implementation. How You'll Make an Impact - Partner with clients to analyze their existing workflows and translate them into effective solutions within the Sub Please mention the word **ENTRANCED** and tag RMTQxLjI1My4xMDkuOTc= when applying to show you read the job post completely (#RMTQxLjI1My4xMDkuOTc=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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