Director, Service Management APAC
Lead regional support function across APAC
Director of Service Management drives service excellence and operational efficiency across APAC, managing internal teams and external partners, leading to improved technology support.
Why This Role?
Drive service excellence across APAC region
Key Responsibilities
- Lead and mentor a high-performing regional support function
- Establish operational standards and drive continuous improvement
- Manage internal teams and external service partners
Requirements
- Experience in leading technology support functions
- Strong leadership and mentoring skills
- Ability to drive operational efficiency and automation initiatives
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from Adzuna
Original description from Adzuna
Job Overview Director, Service Management – APAC at Syneos Health. This role leads the end‑user technology support function across the Asia‑Pacific region, driving service excellence, operational efficiency, and automation initiatives while managing both internal teams and external service partners. Responsibilities Lead, mentor, and coordinate a high‑performing regional support function across APAC, fostering accountability, collaboration, and continuous improvement. Establish operational stan…
Market data & reports
Salary & skill-demand research built from our own listings data.
- Indonesia IT Jobs vs Global Remote (2026)Primary analysis of 2,049 listings: methodology, classification rules, downloadable datasets.
- AI-Skill Demand: Indonesia vs Global Remote (2026)10,000+ postings, taxonomy-first classifier, Wilson CIs, pre-registered before analysis.
- Indonesia Hiring Report: Tech vs Non-TechJob demand by field from aggregate open-job counts — never individual listings.
- Indonesia Salary BenchmarkAggregate salary ranges across roles, with open methodology and dataset.
- Remote Market Reports by RoleAuto-generated per role family — skills, seniority, companies, salary.