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Crisis Care Manager

Provide emotional support and care coordination for families post-hospital discharge

As a Crisis Team Case Manager, you will work with families of behaviorally and medically complex children to provide emotional support, care coordination, and connection to resources. You will help families navigate the healthcare system after hospital discharge, working alongside therapists and other care team members. The role involves shift work during daytime or evening hours in CST, supporting Imagine Pediatrics' mission to enhance existi...

Why This Role?

Work with a pediatrician-led medical group reimagining care for children with special health needs

Key Responsibilities

  • Provide emotional support to families of children with behavioral and medical complexity
  • Coordinate care and connect families to necessary resources and services
  • Support families in navigating the healthcare system following hospital discharge
  • Collaborate with therapists and case managers as part of a centralized crisis team
  • Work alongside families, providers, and health plans to break down barriers to quality care

Requirements

  • Experience in care coordination or case management
  • Ability to provide emotional support to families in crisis
  • Knowledge of healthcare systems and resource navigation
  • Experience working with children with special health care needs
  • Strong communication and interpersonal skills

Required Skills

case managementhealthcare coordinationemotional supportresource navigationcare coordinationhealthcare navigationcommunicationresource connection

Indonesia Context

Working Hours Overlap:
Minimal overlap — opposite hours
See remote (USD) vs local pay →

Keywords

crisis care managerpediatric case managementfamily supporthealthcare coordinationspecial needs children
View Original Description from RemoteOK

Original description from RemoteOK

Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. The primary location for this role is remote, and the expected schedule is shift work (Mon-Fri 8:00am - 04:30pm CST or 10:30am - 07:30pm CST). What You'll Do As a Crisis Team Case Manager with Imagine Pediatrics, you will work with the families of behaviorally and medically complex children providing emotional support, care coordination, connection to resources, and support navigating the healthcare system post hospital discharge. The centralized crisis team will consist of therapists, case mana Please mention the word **EXCITEDLY** and tag RMmEwNjo5OGMwOjM2MDA6OjEwMw== when applying to show you read the job post completely (#RMmEwNjo5OGMwOjM2MDA6OjEwMw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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Source
RemoteOK
Job Type
full time
Location
Remote · US Central hours
~0h overlap with Jakarta hours
Category
Seniority
mid
Posted
May 2, 2026

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