Work From Home - CSR - Entry Level

Fort Worth, Texas (United States) We are a growing organization dedicated to helping working individuals and families understand and access benefit solutions designed to provide greater financial protection and peace of mind. For decades, we have worked with members of labor unions, credit unions, associations, and their families across North America. Our representatives focus on building lasting client relationships, understanding individual needs, and providing clear guidance on available benefit options. What You'll Be Doing Provide benefit enrollment information and assist with determining eligibility Connect with individuals who have requested information about available benefits Handle incoming client calls and respond to questions and service requests Schedule and conduct virtual consultations with clients Review each client's individual needs and priorities Explain available coverage and benefit options in a clear and professional manner Use our Needs Analysis system to help identify suitable benefit solutions Assist clients with applications, enrollment materials, and required documentation Maintain accurate and organized client records Complete follow-ups and provide ongoing client support Participate in training and work closely with management to stay informed about new products, services, and policies What We Offer 100% remote work environment Comprehensive training provided Competitive compensation Weekly pay with performance-based bonuses Flexible work environment Benefits available after the applicable eligibility period Career advancement and leadership opportunities Ongoing coaching, mentorship, and professional development Supportive team environment Strong focus on maintaining a healthy work-life balance Build a Career With Room to Grow This opportunity is ideal for motivated individuals who enjoy working with people, providing excellent service, and developing professionally. No previous industry experience is required training and ongoing support are provided to help you build the knowledge and skills needed to succeed. If you're looking for a flexible remote career with opportunities for professional growth and advancement, we encourage you to apply.