Senior Product Designer, Agentic AI Applications

Headquarters: Remote - United States WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com . THE ROLE We're building Zeta Developer Platform , our next-generation Marketing Operating System, and we need a Senior Product Designer who will be instrumental to its success. This role is a pillar position that bridges design and engineering to create the core foundation of the Agentic Application Framework that will fuel our Zeta Developer Platform experience. You'll partner with our design system team, inform Model Context Protocol (MCP) improvements, and build the foundation—then scale—our Agentic and Vertical Apps infrastructure. You'll join at a pivotal moment where we're raising the bar on quality, speed, and innovation. We're looking for someone who can challenge us in the best way: bringing strong skills in AI, visual design, UX, motion, and coding to push our thinking forward and help us achieve what hasn't been done before. This is a foundational role for a product that will define our company's future. You won't just be designing features—you'll be architecting how AI-powered apps are built across the entire platform. You're building the foundation, not a feature: Designing the Agentic Apps Framework that powers Zeta Developer Platform end to end AI is core to the product, not an experiment: You'll ship real, production-grade agentic experiences customers rely on every day Design has real leverage here: Your systems, patterns, and processes will enable teams across the company to move faster without sacrificing quality True ownership: Help set standards, define best practices, and shape what "great" looks like as the platform scales Compounding impact: The work you do will influence how apps are built, how teams collaborate, and how Zeta Developer Platform evolves THE TEAM We're evolving how we work to reach the next level: Vision over hand-holding leads to more creativity and innovation Empowerment and delegation leads to more accountability and ownership Strategy and clarity means less management, more impact Challenge and growth creates better outcomes through healthy debate We value people who bring ideas on what we should stop doing, start doing, or change to elevate our team. RESPONSIBILITIES Build the Foundation of Agentic & Vertical Apps Own and evolve our Agentic & Vertical Apps experiences in Figma, manage and improve the App Creation Process, and provide quality oversight to guide others who are new to the process. You'll create the systematic foundation that enables consistency, scalability, and exceptional quality across our entire product ecosystem. Partner Closely with Product & Engineering to Shape Apps Work as a core triad partner with Product Management and Engineering to define strategy, scope, and execution—translating complex requirements and technical constraints into clear, intuitive agentic experiences. Iterate and improve on Agentic App concepts to deliver on unique customer use cases. Advance AI-Driven Design Patterns & Model Context Experiences: Inform and evolve Model Context Protocol (MCP) patterns, AI interaction models, and agent behaviors—helping define how users understand, trust, and