Product Marketing Manager

Headquarters: US - Remote Who We Are Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized. Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do Pindrop’s Product Marketing team (PMM) plays a pivotal role in delivering our solutions to healthcare markets by blending technical, regulatory, and ethical expertise with clear, customer-first storytelling. This is a pivotal role that works closely with our GTM teams. You will help build the healthcare vertical for Pindrop. In this role, you will: Lead and support the planning, launch, and cross-functional implementation of new healthcare-specific products and features—including AI-enabled authentication, fraud prevention, and deepfake detection capabilities tailored for healthcare in the context of data privacy and compliance. Collaborate with Product, Sales, Marketing, Legal, Finance, and external partners on complex programs, bringing strong project management skills and a high level of organization to initiatives that leverage emerging AI technologies within healthcare contexts. Develop and rapidly test technical content and campaigns, translating the benefits of AI and machine learning–powered solutions for clinical and administrative healthcare audiences without jargon. Document the healthcare buyer journey, build target personas, and scope competitive landscapes with a focus on how AI-driven and regulatory-compliant products and features differentiate Pindrop in healthcare. Build customer and partner education tools that clearly outline both traditional and AI-based product value across Payors, Providers, and Partners. Own the creation and audit of all product and market claims, collateral, and references to ensure accuracy regarding AI capabilities, responsible adoption, HIPAA/FDA compliance, and ethical use of AI in healthcare. Monitor and analyze healthcare trends, competitive shifts, US and global regulations (HIPAA, HITRUST, etc.), and best practices for bias mitigation in AI, and integrate these findings into positioning, enablement, and stakeholder communication. Who you are You are creative and strategic, thriving in collaborative, fast-paced environments and comfortable with ambiguity or change—especially in highly regulated sectors. You have a passion for making complex AI/ML and compliance concepts accessible to healthcare decision-makers, and you stay on top of emerging best practices and standards. You are resilient, optimistic, and resourceful, proactively solving problems in partnership with both commercial and technical colleagues. You take accountability, under-promise and over-deliver, and seek ways to improve healthcare outcomes with scalable, ethical AI technology. You actively seek out new information on AI trends in healthcare, regulatory requirements, and data privacy/ethics, sharing and embedding these insights into every program and launch. Your skill-set Must-haves: 5–7 years of B2B marketing experience within healthcare verticals: Successful projects/marketing for healthcare customers, with an understanding of US healthcare compliance (HIPAA, HITRUST, FDA software risk), privacy standards, and healthcare market dynamics. Experience marketing AI/ML-enabled products, or other advanced digital health/cybersecurity solutions (fraud prevention, authentication, deepfake prevention, or risk analytics). Ability to synthesize complex AI, data security, and compliance topics into compelling, easy-to-und