Field & Events Marketing Specialist

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About Dialpad</strong><strong><br></strong>Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Being a Dialer</strong></span><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits:<strong> Scrappy, Curious, Optimistic, Persistent, and Empathetic</strong>.</span></p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Your role<br></strong></span><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We are seeking a Field Marketing &amp; Events Specialist to support the planning, execution, and measurement of webinars, account-based marketing initiatives, field programs, and in-person events.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">This execution-focused role will primarily support webinar and ABM program delivery in partnership with the Field Programs &amp; ABM Manager, while also providing coordination and administrative support to the broader regional marketing team. The position will report to the Head of Global Marketing Events and contribute to events and broader marketing initiatives as priorities require.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You’ll work closely with Marketing, Sales—including Account Executives and SDRs—and other cross-functional partners to create well-coordinated, engaging programs that help generate pipeline, deepen customer relationships, support account priorities, and advance go-to-market goals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple projects, stakeholders, and deadlines in a fast-paced environment.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What you’ll do</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support the planning and execution of webinars, digital panels, workshops, and other online experiences.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Manage webinar logistics, including timelines, registration, speaker coordination, audience communications, platform setup, run-of-show documentation, and post-event follow-up.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support ABM program execution through account-list coordination, campaign logistics, meeting preparation, outreach support, attendee and account follow-up, and program documentation.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Partner with the Field Programs &amp; ABM Manager and cross-functional stakeholders to coordinate activities against account priorities and pipeline goals.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support regional and corporate field marketing programs and in-person events.&nbsp;</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Provide pre-event and onsite support, including venue coordination, registration, attendee experience, materials, SWAG, catering, vendors, and day-of logistics as needed.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support event planning, marketing tracking, timelines, communications, promotional assets, attendee follow-up, and post-event wrap-up.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate with Account Executives and SDRs to support event outreach, attendance, follow-up, and sales alignment.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain event calendars, project plans, budgets, status trackers, vendor communications, purchase-order and invoice documentation, and program files.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support scheduling, meeting preparation, notes, action-item tracking, team communications, and other administrative activities that improve marketing execution.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Provide project coordination and executional support for broader marketing initiatives and team priorities as needed.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Help organize shared resources, templates, processes, and documentation to improve the internal stakeholder experience.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Track event and program performance, attendance, engagement, account activity, and follow-up actions; support reporting on program results.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain accurate program and attendee information across relevant marketing and CRM systems.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Identify opportunities to streamline processes, improve operational efficiency, and enhance the attendee and internal stakeholder experience.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Skills you’ll bring</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">2+ years of experience in field marketing, event marketing, ABM, webinar production, program coordination, marketing operations, sales, or a related role.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience supporting webinars, virtual events, field marketing programs, or in-person events.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Exposure to account-based marketing concepts and sales-aligned marketing execution.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong organizational and project-management skills, with excellent attention to detail.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong written and verbal communication skills.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong administrative and coordination skills, including the ability to maintain trackers, documentation, calendars, and budgets.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience working cross-functionally with marketing, sales, and external vendors.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Willingness to support onsite events and travel as needed.</span></li> </ul><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Why Join Dialpad</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work at the center of the AI transformation in business communications</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build and ship agentic AI products that are redefining how companies operate</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Join a team where AI amplifies every employee’s impact</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Competitive salary, comprehensive benefits, and real opportunities for growth</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a <a href="https://www.greatplacetowork.com/certified-company/7007999#:~:text=91%25%20of%20employees%20at%20Dialpad,a%20typical%20U.S.-based%20company.&amp;text=Source:%20Great%20Place%20To%20Work%C2%AE%202021%20Global%20Employee%20Engagement%20Study.&amp;text=When%20you%20join%20the%20company,%20you%20are%20made%20to%20feel%20welcome.&amp;text=People%20here%20are%20given%20a%20lot%20of%20responsibility">Great Place to Work</a>, ensures that every employee feels valued and empowered to contribute to our collective success.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.&nbsp;</span></p> <p style="text-align: center;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><em>&nbsp;</em><em>Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.</em></span></p></div>