Wholesale Operations Associate

About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. We are looking for a Wholesale Operations Associate to join our Wholesale Team, which manages global partners reselling Ledger products to the end consumer. Based in Vierzon or Paris, this role owns the operational work for our distributor network and serves as the central operational link with our partners and internal teams. The team is rebuilding its operations around AI and automation, and this role is an integral part of that transformation. What you’ll be doing: - Play an active role in the team's AI and automation rebuild - using the tools being developed, sharing honest feedback, and bringing ideas to push things forward - Approach operational problems with an AI-first mindset. Ask how the work should be done now, not how to automate how it used to be done - Work closely with the other sales operations team members, sharing knowledge and improving processes together - Own the end-to-end operational journey for our distributor partners, from onboarding and qualification through invoicing, shipment, and delivery - Coordinate with internal teams across accounting, production, shipping, logistics, and legal What we’re looking for: - Someone organized and detail-oriented, with full ownership of operational work from start to finish - A genuine curiosity about AI and an instinct to question how things are currently done - A drive to remove manual and repetitive work from your day - An open, direct communicator. You share ideas, raise issues, and give honest feedback - Comfortable in a fast-moving environment. When something doesn't work, you treat it as useful information - Fluency in English and one other language (ideally Spanish, German, Mandarin, Japanese, Korean or Vietnamese) - Daily use of AI tools in your current work beyond chatbots, such as automation flows, agentic tools, or the Gemini suite - French language skills are a plus At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.