Senior Finance Operations Analyst

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity We’re looking for a Senior Finance Operations Analyst to join Group Finance. Our finance operations are changing quickly: manual, transactional work is giving way to automated workflows, and the team is building out to match. In this role you’ll own accounts payable and procurement end-to-end, and act as system owner for Ramp (Bill Payments and Expense Management) and Omnea (Procurement Orchestration). That means working cross-functionally to get the most out of both platforms, finding where processes can be tightened or automated, and applying a risk-based approach to internal controls that gets the governance right without adding friction. You’ll also contribute to M&A integration work, helping to bring acquired and international entities onto Multiverse’s finance infrastructure and standardising how AP and procurement operate across them. It’s a good fit for someone who thinks in systems rather than tasks. Specifically, you will - Own accounts payable and procurement end-to-end, including payment runs, supplier onboarding, account reconciliations, and correct VAT treatment on vendor invoices, with accountability for accuracy, timeliness, and financial controls across all entities. - Identify and deliver process improvements, using automation tools (e.g. Zapier, Google Apps Script) and AI tools (e.g. Claude, ChatGPT) to cut manual effort. - Act as system owner for Ramp (Bill Payments and Expense Management) and Omnea (Procurement Orchestration), working alongside our ERP (NetSuite) to optimise how the full finance tech stack is configured and governed. - Contribute to M&A integration by onboarding acquired entities onto Multiverse’s finance infrastructure and standardising AP and procurement processes across international entities. - Contribute to the design of internal controls using a risk-based approach, then lead their implementation across AP, procurement, and expense workflows, working with stakeholders to apply the right level of governance without adding friction. - Manage multi-currency and cross-border payments in line with internal policy, and keep supplier and customer accounts reconciled. - Analyse transactional data to surface trends, inefficiencies, and improvement opportunities, and bring findings to Finance Managers and senior stakeholders. - Support month-end close through accurate data entry, accruals, reconciliations, and reporting inputs. - Own the employee expense experience, reducing friction for employees to spend while building automated, AI-powered guardrails that catch issues without manual overhead. Use the underlying data to report on spending trends and help the business understand spend efficiency, including its contribution to customer acquisition costs. - Partner with stakeholders to resolve queries, drive adoption of best practices, and see improvement initiatives through from identification to delivery. About you - You have a strong grasp of how finance operations work end-to-end, built through experience in industry, practice, or audit. A background in finance or accounting is expected, though we’re open to the route you’ve taken to get there. - You think in systems. When you encounter a process, your instinct is to understand how it fits the bigger picture and where it can be improved, not just to complete the task in front of you. - Continuous improvement is how you work, not something you apply occasionally. You spot inefficiencies, design fixes, and follow through until they’re actually in place. - You’re confident working with finance systems, ideally including an ERP such as NetSuite, and comfortable picking up new tools quickly. You’re genuinely curious about how automation and AI can change the way finance operations work. - You understand internal controls and can apply a risk-based approach: you know the difference between governance that protects the business and governance that just creates friction. - You communicate clearly and work well cross-functionally. You can take process and control thinking and turn it into recommendations people will actually act on. Benefits - Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year - Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support - Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month - Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year - Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here https://www.multiverse.io/en-GB/our-policies/equality-diversity-and-inclusion-policy. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy https://cdn.sanity.io/files/6y1mknvo/prod-20240319/50283d0600920c5f1e02cf44e54c0f1534c74e61.pdf, our Prevent Policy https://cdn.sanity.io/files/6y1mknvo/prod-20240319/35a5defca7346bb1c212250867754b0a7ae5b478.pdfand all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.