People Experience Manager

ABOUT LEMLIST lemlist is the AI-powered sales engagement platform helping sales teams build pipeline smarter, not harder. Bootstrapped from day one, we’ve grown from 0 to $50M+ ARR in 8 years without raising a single dollar. Today, 40,000+ sales teams use lemlist to book more meetings and close more deals. We’re building the next generation of outbound: AI-first, multi-channel, highly personalized, and deeply integrated into the way modern sales teams work. And we’re just getting started. We're hiring someone to run our Paris HQ, our two unique spaces (lemflat & lemhouse), and a +€500k events budget. You'll be the person who turns "another company offsite" into the trip people talk about for years. YOUR MISSION AND WHY IT MATTERS: You’re mission will be to contribute in giving a 5 star experience to all our team members. We're a remote-first team, which means the moments we spend together through retreats, offsites, afterworks or a week in the lemhouse aren't a nice-to-have. They're how our culture stays alive. They're where relationships are built and where people leave thinking "I love this team." Our Paris HQ is home base for all Parisians and remote visitors. A well-run & frictionless office is what lets them walk in and do their best work. This role owns both. The everyday environment and the unforgettable moments. Do it well, and you shape the way 150+ people feel about working at lemlist. WHAT YOU'LL BE DOING: THE PARIS HQ - Be the main point of contact at the office and the person who makes sure it’s running smoothly - Own relationships with space managers, cleaning teams and other on-site providers - Manage badges and worldwide coworking access for remote teammates - Keep snacks, drinks, supplies and goodies stocked, nobody should ever have to ask - Maintain a clean inventory of supplies and goodies, oversee related contracts and budgets - Continuously improve the space so it stays a place people want to come into - Partner with our design on lemlist merch people actually want to wear LEMFLAT & LEMHOUSE - lemflat (4-bedroom apartment in Paris): manage bookings and transport for teammates, oversee the cleaning team, handle any issues, keep it stocked with the basics - lemhouse (800m² house near Avignon): run it from a distance with our on-site house manager, organise remote weeks and team retreats, keep it functional and well-equipped - Make both feel effortless from the moment people arrive - Continuously improve the experience for team members EVENTS THAT PRODUCE A "WOW" - Own a €500k annual events budget - Plan and run our flagship annual Team Building and Tech retreat end-to-end - Coordinate team retreats at lemhouse - Organise internal afterworks and team lunches at the Paris HQ - Coordinate external events with customers and partners - Create memorable experiences that reflect lemlist's culture and values COMMUNICATION - Build the hype before, capture the magic during, share the highlights after - Keep the team in the loop with regular updates, what's coming, what's changed, what to look forward to - Communicate across Slack, Notion and team meetings - Make people excited to show up HR SUPPORT - Make onboarding feel like a welcome, not a checklist — welcome packs, accesses, Paris trips when needed - Provide support to our CEO when it'll move things forward WHO YOU ARE - At least 2 years of experience in a similar role - Built for fast-paced. You've operated in a startup or scale-up before. Plans changing twice a week doesn't faze you. - Get shit done energy. You move fast, you don't wait on third parties to make things happen, and you find a way when there isn't an obvious one. - Organised to the bone. Budgets, vendors, inventories, calendars. Nothing slips through the cracks. - A "wow" obsessive. You care about the detail nobody asked you to think about - Adaptable and coachable. You take feedback well and work on it - A natural communicator. You write Slack messages people actually read. You can hype an event, brief a team, and update a stakeholder - Fluent in French and English, written and spoken. - Based in Paris. This role lives in the office, it's not remote. - You’ve read our Culture Manifesto https://www.notion.so/Culture-Manifesto-1eadfb675ef480f2a562df77f6d6334f?pvs=21and feel that this is totally you WHY YOU'LL LIKE IT HERE - A central, visible role in a profitable, fast-growing company - A +€500k budget and real autonomy to spend it well - Full ownership of your projects from day one and the trust that comes with it - A team that genuinely cares about how this place feels to work in RECRUITMENT PROCESS 1. Screening call with Vic, our TAM (30 min) 2. Meeting with Ariadne, People Manager 3. Use case & debrief with Ariadne (People & Admin manager) & Oriane (Chief of Staff) (1H00) 4. Last round / Culture fit with Charles (CEO) (30 min) 5. Ref check → You’re in 🙌!