Customer Support Manager
Develop customer support strategies to enhance user experience globally
As a Customer Support Manager at Localcoin, you'll create and implement effective customer support strategies to improve the experience of buying and selling digital currencies. Your role will involve collaborating with teams to ensure seamless support across various regions, contributing to Localcoin's mission of mainstreaming digital currency.
Why This Role?
Be part of a fast-growing company transforming the digital currency landscape
Key Responsibilities
- Create and implement customer support strategies for digital currency transactions
- Collaborate with cross-functional teams to enhance user experience
- Monitor and analyze customer feedback to improve support services
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from Adzuna
Original description from Adzuna
Job Description Job Description ABOUT US Localcoin, founded in 2017 with headquarters in Toronto, is on a mission to simplify the process and experience of buying or selling digital currencies globally. We envision bringing digital currency to the mainstream financial market through partnerships with leading corporate and franchised retail spaces. With terminals across Canada, Poland and the APAC region, including Australia, Hong Kong, and New Zealand, Localcoin is now the fastest growing Bitco…
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