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Customer Support Engineer

Build a customer-centric support system for experience analytics

Design and maintain a robust customer support system for Contentsquare's experience intelligence platform. You'll ensure seamless digital journey insights for clients, directly impacting their customer experience strategies.

Why This Role?

Direct founder access, real impact from day one

Key Responsibilities

  • Develop and maintain a customer support system for Contentsquare's platform
  • Ensure seamless digital journey insights for clients
  • Collaborate with cross-functional teams to improve customer experience

Requirements

  • Experience in customer support engineering
  • Knowledge of experience analytics platforms
  • Strong problem-solving skills

Required Skills

customer supporttechnical supportcommunicationproblem solvingExperience Analytics

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

Customer Support EngineerExperience IntelligenceDigital Journey InsightsCustomer ExperienceSupport System
View Original Description from Lever Postings

Original description from Lever Postings

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

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Pro Rp39k/mo · unlimited applies + AI resume

Remote-friendly · fits your timezone
Source
Lever Postings
Job Type
full time
Location
Remote
Category
Seniority
mid
Posted
May 29, 2026

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Pro Rp39k/mo · unlimited applies + AI resume