Customer Success Associate
Build client relationships and ensure product success
Support Liferaft's clients by understanding their needs, providing guidance, and ensuring they get the most out of the product. Work with a global team to help organizations find, understand, and act on potential risks from publicly available information.
Why This Role?
Work with a remote-first company that values clarity, discipline, and care
Key Responsibilities
- Assist clients in understanding and utilizing Liferaft's software to identify and mitigate risks
- Provide ongoing support and guidance to ensure client satisfaction and product success
- Collaborate with the global team to improve and enhance the product based on client feedback
Requirements
- Experience in customer success or a related field
- Strong communication and interpersonal skills
- Ability to work independently and as part of a remote team
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from Adzuna
Original description from Adzuna
About Liferaft Liferaft builds software that helps organizations find, understand, and act on potential risks from publicly available information. Our clients include corporate security teams around the world, including some of the world’s leading organizations. We’re a remote-first company committed to building a high-performing, values-driven team that operates with clarity, discipline, accountability, and care. Liferaft was recently acquired by global security company Securitas, expanding ou…
Market data & reports
Salary & skill-demand research built from our own listings data.
- Indonesia IT Jobs vs Global Remote (2026)Primary analysis of 2,049 listings: methodology, classification rules, downloadable datasets.
- AI-Skill Demand: Indonesia vs Global Remote (2026)10,000+ postings, taxonomy-first classifier, Wilson CIs, pre-registered before analysis.
- Indonesia Hiring Report: Tech vs Non-TechJob demand by field from aggregate open-job counts — never individual listings.
- Indonesia Salary BenchmarkAggregate salary ranges across roles, with open methodology and dataset.
- Remote Market Reports by RoleAuto-generated per role family — skills, seniority, companies, salary.