Customer Service Coordinator
Support bakery equipment customers worldwide from a Dutch hub, ensuring swift resolution and growth.
Handle customer service for Bakon's global bakery equipment clients, based in the Netherlands with remote flexibility. Strengthen customer responsiveness and contribute to the growth of their Services activity. Operate in a practical, international SME environment, collaborating with cross-functional teams.
Why This Role?
Directly impact customer satisfaction and business growth in a hands-on, international setting.
Key Responsibilities
- Manage customer inquiries and issues for bakery equipment and production lines.
- Collaborate with various teams to ensure timely issue resolution and customer satisfaction.
- Contribute to the strategic growth of Bakon's Services activity.
- Operate within a practical, international SME environment based in Goes, the Netherlands.
Requirements
- Experience in customer service, preferably within a technical or industrial environment.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in English, both written and spoken.
- Familiarity with CRM systems.
- Occasional willingness to travel to the Goes, Netherlands office.
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from Adzuna
Original description from Adzuna
As a Customer Service Coordinator, you’ll help Bakon , a Coperion brand – part of Hillenbrand, strengthen customer responsiveness and support the growth of our Services activity from Goes , the Netherlands, with occasional remote work possible. Bakon designs and builds bakery equipment and production lines used by food producers worldwide. From our site in Goes, you’ll operate in a practical, international SME environment , working closely with different teams and seeing the direct impact of yo…
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