Growth Advisor, Preferred

About the team Zillow Group is transforming the real estate transaction-and our partners are at the center of that journey. As a Growth Advisor, you will act as a trusted advisor and business consultant to Zillow's high-performing real estate partners in Preferred Markets. Your portfolio will include top agents, team leads, and brokers whose success contributes significantly to the overall performance of Zillow's preferred partner segment. In this role, you will help partners optimize performance, improve conversion, and increase Zillow platform adoption. Your expertise in operational best practices, partner enablement, and data-driven recommendations will be key to driving measurable results for your partners and improving the overall consumer experience. About the role Be a Trusted Business Consultant Serve as the day-to-day relationship lead for a portfolio of strategic Zillow Premier Agent (ZPA) partners, managing your book like an owner with clear plans tied to business goals. Understand and influence each partner's business model, organizational structure, and growth plan; use hypothesis‑driven analysis to frame challenges and opportunities in simple, decision‑ready terms. Deliver regular performance reviews supported by data to help partners improve program performance and accomplish their business objectives. Drive Platform Adoption Champion Zillow's integrated tools and services(e.g., Zillow Home Loans, Follow Up Boss, Zillow Closings, and new platform capabilities) as part of a unified, integrated‑transaction experience. Guide partners through onboarding, enablement, and scaling in the Preferred program, translating strategy into clear action plans with owners, timelines, and success measures. Lead change conversations with partner leaders, reinforcing the "why," clarifying what's changing (and what's not), and staying engaged through adoption until behaviors and results are durable. Use Data to Drive Action Analyze lead conversion, close rates, and partner behavior using Salesforce and BI tools such as Tableau. Translate insights into a focused set of recommendations with expected impact, helping partners prioritize levers that drive the greatest performance lift. Maintain disciplined pipeline and forecast hygiene; use inspection of leading indicators to anticipate risk and adjust strategies before results degrade. Challenge and Influence Apply consultative selling and Challenger methodology to encourage partners to rethink growth strategies and team management approaches. Multi‑thread across partner organizations, building relationships with decision‑makers and influencers and earning trust through industry literacy, credible examples, and consistent follow‑through. Articulate the value and ROI of Zillow solutions in clear business terms, helping partners make informed tradeoffs and long‑term decisions. Master Your Market Stay informed on local real estate trends, regulations, and competitor activity. Represent Zillow as a local field ambassador, strengthening brand presence through partner interactions. Lead as One Zillow Coordinate cross‑functional efforts (Sales, Operations, Product, Marketing, Loans, Closings, etc.) to deliver a unified plan for each strategic partner. Run structured operating rhythms (e.g., funnel reviews, account planning, business reviews) that keep stakeholders aligned and accountable to partner outcomes. Share frontline insights and partner themes with internal teams to inform product, process, and go‑to‑market decisions, representing both the partner voice and Zillow's broader goals. This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washingto