DevOps Engineer III - Transformation Focus

Headquarters: Prince Edward Island/HQ / Halifax, Nova Scotia / Newfoundland & Labrador / Nova Scotia / Ontario The Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities. Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers. Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America. We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success. Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence. Join our award-winning team in transforming an essential industry that powers communities across the Americas. Position Overview We are seeking an experienced DevOps Engineer to lead strategic cloud infrastructure initiatives at SpryPoint. This role will drive migrations from Elastic Beanstalk to ECS/Fargate, RDS to Aurora Serverless v2, and the adoption of AWS CDK (Python) for infrastructure as code across our multi-tenant SaaS platform. You'll work with a skilled team managing extensive AWS infrastructure, applying AWS Well-Architected Framework principles to ensure reliability, security, and performance at scale. This is an opportunity to shape modern cloud operations while leveraging AI-assisted development tools to accelerate delivery and enable team self-service capabilities. Responsibilities Lead infrastructure migrations from Elastic Beanstalk to ECS/Fargate and RDS to Aurora Serverless v2 with zero downtime Design and implement AWS CDK (Python) patterns for infrastructure as code, establishing team standards and best practices Optimize PostgreSQL and Aurora databases for performance through query tuning, connection pool management, and capacity planning Architect and standardize network infrastructure using VPCs, Transit Gateway, security groups, and routing aligned with AWS Well-Architected Framework Build automation workflows using Python, AWS Lambda, and Step Functions to improve operational efficiency Implement observability and monitoring systems using AWS native tools (CloudWatch, Application Signals, X-Ray, etc.) to proactively identify and resolve issues Create comprehensive runbooks and documentation that enable team self-service and reduce dependencies Mentor DevOps engineers on infrastructure fundamentals, AWS best practices, and effective use of AI-assisted development tools Collaborate with engineering and security teams to maintain SOC2/PCI compliance while enabling rapid delivery Drive operational excellence through systematic troubleshooting, incident response, and continuous improvement Required Skills 5+ years managing production AWS infrastructure at scale, including ECS, Fargate, and container orchestration Proven track record leading cloud migrations or infrastr