Remote-Eligible VP, APAC Customer Service & Support
Lead APAC customer service teams to drive operational excellence
Lead a high-performance APAC customer service team, including regions like Singapore, Australia, and Japan. Drive operational excellence in managing a complex field service business. Align diverse teams towards common goals and ensure strong P&L leadership.
Why This Role?
Direct leadership role with strategic regional impact
Key Responsibilities
- Lead and manage a team of customer service professionals
- Drive operational excellence in a complex field service business
- Align diverse teams towards common goals
- Ensure strong P&L leadership
Requirements
- 10 years of customer service management experience
- Strong P&L leadership skills
- Ability to align diverse teams towards common goals
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from Adzuna
Original description from Adzuna
Agilent Technologies Singapore (International) Pte Ltd is seeking a Vice President, APAC Customer Service to lead a strategically critical region including countries like Singapore, Australia, and Japan. The candidate will drive a high-performance culture, ensuring operational excellence in managing a complex field service business. Applicants should have 10 years of customer service management experience, strong P&L leadership, and the ability to align diverse teams towards common goals. The r…