Project Manager, Operations Manual Projects

Role Title: Project Manager, Operations Manual Projects Job Type & Location: Freelance, long-term, remote/WFH Compensation: US$230 - US$250/daily session About Us: We are a Toronto-based operations management consulting firm with a team of 7 go-getters, specializing in helping growth-stage businesses scale effectively by building their systems and SOPs, and developing their Operations Manuals (OM) and Operating Systems (OS) in Notion. Guided by our core values—client-first approach, culture fit, and continuous growth and development—we’ve become the go-to partner for businesses ready to scale. When teams grow, so does the need for structure—an Operations Manual makes new-hire training faster, smoother, and more consistent, while keeping the whole company running efficiently. Check our offerings and learn more about us at . About the Role: We’re looking to hire a detail-oriented Project Manager to lead client operations manual projects from kickoff to completion. You’ll be the main point of contact, guiding clients through our established, proven process—running “knowledge extraction” calls, mapping workflows, documenting SOPs (standard operating procedures), and delivering polished operations manuals in Notion, one daily (full-day) session at a time. This freelance role is perfect for someone seeking flexible, supplementary income, and meaningful work. Most team members start with about 8 to 16 daily (full-day) client sessions per month, with each day dedicated entirely to one client’s project. A typical project takes about 8–15 daily sessions to complete. You will: gain direct exposure to a wide variety of industries by working closely with business owners, management and operations teams, be part of a supportive team that prioritizes your growth and development, have a steady pipeline of projects without the need to do your own client-hunting, and make a real impact, helping growing businesses run more efficiently and scale with confidence! Here’s What a Typical Day Looks Like: Each client session follows a clear, structured process: Start with a 2-hour knowledge extraction call (training provided) to capture the client’s workflows and guidelines. Turn those insights into clear systems, SOPs, and a custom Operations Manual in Notion. Submit your work to a senior team member for review. Refine the work based on feedback, then share the final version with the client. A typical project takes about 8–15 daily sessions to complete. We provide full training to set you up for success. Skills and Qualifications: Past experience in Operations Management, Project Management, Business Management, or a related field. Proven track record in business process development and/or operations management. Analytical and systems thinking with a practical, solutions-focused mindset. Strong organizational skills—able to manage multiple client projects without dropping balls. Coachable and eager for feedback, with a willingness to learn and improve quickly in a structured, fast-paced environment. Excellent communicator, both verbal and written, with the ability to simplify complex information. Dependable and client-focused, committed to delivering quality work and building trust. Proficiency with Notion How to Apply: Share your resume and an optional short video (up to 3 minutes) (or email them to us at  with the subject line "Project Manager Application".) In your video, tell us why you want to join our team and what makes you a great fit for this role. Applications with a video will be prioritized for evaluation. We look forward to meeting you—on screen first, and hopefully live on a call soon after.