Customer Support Specialist
Resolve complex product issues for a global SaaS customer base
Provide first-line support to Intercom's global customers, resolving complex product issues and ensuring customer satisfaction.
Why This Role?
Directly impact customer satisfaction with your support solutions
Required Skills
Keywords
View Original Description from WeWorkRemotely
Original description from WeWorkRemotely
Headquarters: Remote URL: https://intercom.com Intercom is growing its customer support team to provide world-class support to our global customer base. You'll be the first point of contact for our customers and help resolve complex product issues. 2+ years of customer support experience, ideally in SaaS Excellent written and verbal communication skills Empathy-driven approach to problem solving To apply: https://weworkremotely.com/remote-jobs/intercom-customer-support-specialist