Customer support
Build customer relationships through social media and direct communication
Engage with potential customers on social media and through email, chat, and phone to build relationships and increase brand visibility. Create new ways to excite and engage customers, such as branching documentation and interactive emai...
Why This Role?
Direct customer interaction and the opportunity to increase brand visibility
Required Skills
Keywords
View Original Description from WeWorkRemotely
Original description from WeWorkRemotely
Headquarters: Casablanca inyad is looking for a Customer Support Specialist to increase our brand and product's visibility, through building relationships and communicating with potential customers using popular social media platforms. Answering customer questions as they come through email, chat, or phone (facebook messager, WhatsApp, etc.) Answering comments on social media and responding to inquiries by connecting with internal teams Spending time out of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns. Maitaining documentation related to customer support Strong ability to work individually as well as part of a team. Good written and oral communication skills (Classical Arabic, French and English) Extremely rigorous, punctual and well organized To apply: https://weworkremotely.com/remote-jobs/inyad-customer-support