CRM Specialist

Fully Remote (UK based) | £34-44k + Gifted Equity | B Corp CertifiedThe MissionTrustedHousesitters is on a mission to become the world’s most-loved travel solution for pet people. We’ve built... Fully Remote (UK based) | £34-44k + Gifted Equity | B Corp Certified The Mission TrustedHousesitters is on a mission to become the world’s most-loved travel solution for pet people. We’ve built a global community where pet owners and sitters connect to keep pets happy at home while their humans explore the world. We’ve already reached 280,000 members, but we’re just getting started. To get from "zero-to-one" to "one-to-two," we need a CRM team that doesn't just send emails, but builds an engine of trust and conversion. That’s where you come in. The Role: Hands-on, Technical, and Impact-Driven We’re looking for a CRM Specialist who loves the "how" as much as the "why." Sitting within our New Member Revenue Alliance, you’ll be the driving force behind our acquisition-focused owned channels. This isn't a "rinse and repeat" execution role. While you’ll be building and launching campaigns (from our core Trusted Times newsletter to reactive sitter-acquisition pushes), you’ll also have the autonomy to look at a flow and say, "I think we can optimise this." You’ll be the bridge between strategic vision and technical reality, helping us personalise at scale. What you’ll be doing: Campaign Architecture: Own the end-to-end execution of lifecycle and seasonal acquisition campaigns across Email,