Specialist I, Merchant Support

TitleSpecialist I, Merchant SupportReports ToTeam Leader / Manager, Merchant Support About PayrocPayroc is a global payments technology company helping businesses get paid, grow faster, and operate smarter. From powerful POS systems... Title Specialist I, Merchant Support Reports To Team Leader / Manager, Merchant Support About Payroc Payroc is a global payments technology company helping businesses get paid, grow faster, and operate smarter. From powerful POS systems to seamless online and mobile payment solutions, we equip merchants with the tools they need to succeed in today’s fast-moving commerce landscape.At Payroc, our culture is built on people who lead with grit, take ownership, and are not afraid to be a boss when it comes to driving results. We believe the best solutions start when we listen first to our customers, our partners, and each other so we can deliver payment experiences that truly make a difference. Position Overview The Specialist I, Merchant Support role delivers high-quality support to merchants, partners, and resellers. You will respond to inbound enquiries related to daily deposits, statements, Payroc products, deposit status updates, and other account matters.You will provide practical solutions, help resolve payment-related issues, and ensure merchants receive timely and effective support. Collaboration is key in this role, and you will work closely with internal teams to maintain a consistent and positive merchant experience.As an entry-level po