Presales Manager, HCM/Pay - West

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Team: The Presales Pro Center of Excellence (CoE) is a high-impact solutions consulting organization supporting UKG's Pro HCM, Payroll, and Workforce Management portfolios. We ensure world-class customer engagement, consistent demo excellence, and deep domain expertise across verticals and segments. As part of the CoE, Presales Managers lead high-performing teams of Presales Solution Consultants who partner closely with Sales, Product, Marketing, and Services teams to shape opportunity strategy, craft compelling solution narratives, and elevate the UKG value proposition for complex and strategic customer engagements. About the Role: As a Presales Manager, you will develop, coach, and scale a team of top-tier consultants who support the full sales lifecycle-from discovery and solution design to demos, workshops, and executive presentations. You will lead the team's execution across opportunity strategy, resource alignment, demo quality, and operational rigor. This requires deep HCM/Pay domain expertise, strong leadership capability, and the ability to foster an inclusive, high-performance culture. In this role, you will: Drive presales excellence and standardization across processes, storytelling, and value articulation. Align the right talent to the right opportunities based on skills, readiness, customer needs, and availability. Partner with Sales Leaders to shape opportunity strategy and competitive positioning. Ensure operational rigor, team readiness, and continuous improvement across tools, demos, and presales engagement models. Key Responsibilities: People Leadership & Development Lead, coach, and develop a team of Presales Solution Consultants through regular 1:1s, field observation, performance reviews, and individualized development plans. Assess consultant competencies and implement targeted development plans that drive measurable skill growth. Recruit, onboard, and retain high-performing presales talent within HCM, Payroll, and related domains. Foster a positive, inclusive, high-trust team culture grounded in accountability, collaboration, and growth. Opportunity & Capacity Alignment Assign consultants to sales opportunities based on skillset, vertical experience, and utilization targets to maximize sales effectiveness. Ensure consultants are fully prepared for high-impact demos, workshops, and executive-level engagements through coaching, content reviews, and strategic guidance. Ensure high quality, consistency, and customer alignment across presales deliverables. Operational Excellence Track key presales metrics (utilization, certifications, coverage, customer feedback, win/loss insights) to ensure performance and continuous improvement. Ensure the team follows CoE-standard presales processes, demo frameworks, and engagement models. Maintain an active pulse on team capacity, strengths, and gaps to optimize resource deployment. Cross-Functional Leadership Collaborate with Sales Leadership to inform deal strategy, share insights, and identify where presales can add value. Partner with Product, Services, and Marketing teams to drive readiness, relay customer-driven insights, and influence go-to-market priorities. Champion best practices in storytelling, value articulation, demo innovation, and solution strategy. About You Basic Qualifications: 5+ years of presales experience supporting enterp