AI Automation Expert for Workflow Integration

About the role We are seeking an AI Automation Expert to join our team at Concentrix. The ideal candidate will be responsible for developing and implementing automated workflows that streamline our operations across various platforms including Monday.com, WhatsApp, Slack, and our website contact forms. This role is critical in enhancing our efficiency and improving communication processes. What you’ll be doing Develop and deploy AI-driven solutions to automate tasks and workflows across multiple platforms. Create seamless integrations between Monday.com, WhatsApp, Slack, and other communication tools. Collaborate with cross-functional teams to understand requirements and deliver automation solutions. Monitor and refine automated workflows to ensure optimal performance and reliability. Provide training and support to team members on the use of automated workflow processes.